Company Profile
Purpose: To create a comfortable and healthy living space by providing the highest degree of quality installation and service work in the residential and light commercial marketplace with honesty and integrity.
Founded: Reliable Heating & Cooling Company was founded in 1972 by Ken and Marilyn Patterson. The company incorporated on March 20, 1980.
Our Story
Ken and Marilyn Patterson started Reliable Heating & Cooling from their home in Florissant, MO in 1972. In those years, Reliable was primarily a “one-man” shop. Ken was our salesman, service technician, and installer. As the company grew, Marilyn became actively involved in the business answering phones, paying bills, and keeping the bookkeeping records.
In 1980, Reliable Heating & Cooling incorporated and the business moved to Airport Rd. in Berkeley. During the early 1980’s, Ron Hicks and Marty Galucia installed central air conditioning in many homes that had never had it previously. And, in 1983, the company re-located back to the Florissant area. Reliable was one of the first HVAC companies to have radio dispatched technicians. Reliable also purchased box trucks and fabricated our sheet metal on the job in our “rolling” sheet metal shops. Our installers still fabricate metal on the job to ensure a professional looking transition to your existing ductwork.
In 1991, the company built our current building in Vinita Park, MO. During the 1990’s, Reliable continued to provide quality installation and service to our community. In 1994, Ken hired Ralph Frank as a service technician, and in 1997 hired Mike Schumacher as our outside sales representative. Continuity is important in any business, especially as a family business is passed down from one generation to the next. Reliable is proud to have customers that have continually used our services year after year. Reliable Heating & Cooling is now replacing systems we installed over 20 years earlier. We greatly appreciate the loyalty of such customers. We are blessed to have quality employees, many of whom have been with the company over 10 years. Ken and Marilyn Patterson are enjoying semi-retirement, but the foundation of quality installation and service with integrity carries on. The quality people Ken and Marilyn hired and trained years before, are now managing the day-to-day operations. Marty Galucia, hired as an installer, is now President of the Company. Mike Schumacher is now our General Manager, Ron Hicks is now our Installation Manager, and Ralph Frank is now our Service Manager. These individuals, and all of the employees at Reliable Heating & Cooling look forward to serving you with the same Christian principles and ethics you’ve come to expect.
